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Hey did you end up filing a claim with Amex? Well need evidence from the relevant transport authority. Submission of our own medical confirmation form is preferred, please download it here: medical form template. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. NEVER AGAIN! Ad . Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. We have made changes to our Privacy Policy. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. By browsing this website, you consent to the use of cookies. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Please note that orders are processed only after a billing address and other billing information has been verified. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. Ticket Insurance. What is ticket insurance? ', Beware of this fake Disney+ phishing email. Klicka hr fr att kontakta oss. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. BUY THE PERFECT TICKETS Front row or on the aisle? ugh I am raaaaaging. The document details need to meet the requirements of your Booking Refund Protection. I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. How do I get my . You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. (United Kingdom) Event date, time, talent, participants and rosters are subject to change without notice. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). SEARCH/NO EXPECTATION OF PRIVACY. If I have XCover ticket insurance and miss an event, can I get a refund? Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. Holder acknowledges they have no privacy expectation in connection with attendance at the Event. Please contact the venue directly for a refund. Have now given up. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. If you are purchasing a resale ticket (i.e. Privacy Policy We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. - AXS Help Centre How can I make a claim for my Ticket Insurance? Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. Below are some pointers we hope you'll find useful! In addition to the limitations set forth in the Terms of Use, which include a mandatory arbitration provision and a class action waiver provision, the following limitations of liability apply to any purchase or sale you make through the Service and any use of a ticket issued by the Service. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. The truth is that paying for insurance to guard against this is a waste of money. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. Problem is I cant attend the event anymore :( so I cant get a refund. '"TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS' customers in 2016. A refund AXS the company right which she bought the tickets sent via an email telling. Find a will ticket on Gumtree, the #1 site for . Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. These fees and charges represent, among other things, the costs we incur in providing our goods and services to you. If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). Honestly this post makes me feel better though, thank you lol. You must supply the required Payment Method and/or other personal information in order to complete your purchase. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). Please provide details in the box below and attach supporting documentation as appropriate. If you are having difficulty in attaching documents or are unable to attach all the evidence needed, please email additional items to refunds@ticketplangroup.com providing your TicketPlan reference number. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We make no representations or warranties about the quality of your watching experience or your display. Press question mark to learn the rest of the keyboard shortcuts. All information provided through the Service will be managed and processed in accordance with the Privacy Policy. a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. Terms, conditions, and exclusions apply. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. 5 minutes isn't long enough! Plans can . Price and availability of any ticket, product or service on the Service are subject to change without notice. Please visit our help page or contact customer support for assistance. In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . They will pursue AXS who in turn, will keep your money. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. Were very sorry for your loss and understand that this is a difficult time, however, we do require a copy of the death certificate to assess a claim. in the event description page, in pop-up boxes, or in an email). Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. If we deem, in our sole discretion, that a listing, transfer and/or transaction violates the law, this Agreement or the terms and conditions or other rules of our Client, we may cancel such listing, transfer and/or transaction. In these cases, customer service will attempt to contact you, using the information we have on file. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. 7299 AXS 8398 Organizations, Charitable and Social Service 8661 Organizations, Religious 4900 UtilitiesElectric, Gas, Heating Oil, Sanitary, Water 5199 Nondurable Goodsnot elsewhere classified 6300 Insurance Sales, Underwriting, and Premiums 6513 Real Estate Agents and ManagersRentals Create an account to follow your favorite communities and start taking part in conversations. The truth is that paying for insurance to guard against this is a waste of money. All fees and charges relating to your transaction will be disclosed to you during the purchase process. (United States) Help us help you quicker by coming with your mobile ticket ready to be scanned. You may also be linked to a third-party site, which is not affiliated with our Service. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. I can't go to a concert anymore, any tips to ensure i get my money back? Online applications are received immediately and are our preferred method of submission. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. Fan Update. Feb 17. Cookie Notice Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. You should receive a confirmation after concluding your transaction. Occasionally, we may require that the physical ticket is sent to us. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. For tickets to events located in Canada, the Service is provided by AXS Group Canada. Official Tickets and Your Source for Live Entertainment | AXS.com Show more Show less But with Event Ticket Protector, they won't need to worry. You are solely responsible for making a purchase, based on the information provided on our Service. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Name of the person who suffered the injury/illness, If this person was not attending the event/parts of package please indicate their relationship to each ticketholder. Did the same happen to you? If you have not received your tickets 3 days before your . IP: 161.35.97.149 Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. Disabled seating is incredible on all levels of the arena. Please be advised we will require a copy of the death certificate to be attached. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Footer.languageSelector.ja-jp.region We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. I went on live chat to sort out getting refunds for postponed tickets. Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Holder also understands that at an event, the Holder assumes and bears all risks of inclement weather or force majeure events (including injury or cancellation). If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. By clicking Next, you agree to the AXS.com Terms and Conditions. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. I realised I was too late for the standard entry tickets, as they had all sold out. What does insurance on concert tickets mean? If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. It doesn't apply to housemates who aren't family members or due to attend the event. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. Such fees and charges may vary. All applicable fees and charges will be disclosed prior to completion of your purchase. We act on behalf of a seller (our Client) when selling Primary tickets. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. For more information, please see our If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. AXS or our Client, as applicable, reserves the right to retain various fees and charges paid by buyers or sellers on our Service, even if an event is canceled and not rescheduled. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. x. Occasionally making progress only to be timed out. The form needs to be signed and stamped by your GP and this may be chargeable to you. Reporting Fraud. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). I don't know why LiveNation pushes them, but it . Performed analyses related to call center and ticket insurance costs. The ticket is valid only for the event, date, time, and seat location issued. Thanks for signing up for the event guide! If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. These documents are require to process your application and you are unable to submit your application without these documents. email from them: "Thank you for contacting AXS. On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. Axs Ticket Refund Insurance. If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Can I get my money back for cancelled or postponed events? Latecomers may be seated at the discretion of Client or venue. Let us know what you were doing when this page came up, plus your IP and request ID The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. Fans may consider purchasing Allianz ticket insurance at the time of purchase. Ticketplan's terms can be found on the Ticketplan website. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? Took about 5-6 weeks and lots of following up but did get all my money back. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. Individuals in possession of a recording device are subject to confiscation and/or ejection. ADDITIONAL TERMS. Upon your payment in full, you shall be entitled to the tickets you have purchased. No refunds are offered for online (virtual) events unless the event is canceled. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. Our helpline number is 1-888-929-7849. Then be careful what insurance you pay for. To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. AXS or the Client may send a summary of your purchase to the email address you provided to our Service. If they pay you now, there's no insurance for them if the new owners are refused entry.

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