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They helped me understand what I was stepping into as it was a first-time purchase. This is a complete and total lie. The pricing was good too. Helen, Illinois, Our hot tub has brought so much joy & relaxation! The representatives answered all my questions and they were very helpful. I'd like to know what people think of Master Spas quality compared to, say, Jacuzzi or Actic Spa. They were easy to work with. Corporate Advocacy Business Remediation and Customer Satisfaction Program. The store is not open when it supposed to be. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). The cover hangers that lifted up into the cover lifters had to be replaced. I have been trying to contact them with no reply to my emails or phone messages. With their tagline Americas finest hot tubs, the Master Spas hot tubs set standards high from the very start. Old school hot tub. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. And this has been going on since we bought it over five years ago. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. We are proud to support these athletes as they strive to win their day. The hotel is close to popular attractions like Dihua Street, the Taipei Botanical Garden and the Liaoning Night Market. Master Spas said it will expand its warehousing . We bought this spa in June of 2010. Dimensions 231" x 94" x 60" (587 cm x 239 cm x 153 cm) Gallons 2,325 (8,801 L) Jets 45. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Its my meditation opportunity. At Hot Tubs Inc., we don't just offer the best hot tubs on the market; we're also experts in hot tubs and swim spas. 3. Spot treat any stubborn mineral buildup with white vinegar or a Magic Eraser. Elite Performance, Airless Swim Current, Programmable Speed. Swimming. So, I think it was a good value for the price. Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. I went and tested Master Spas and I could tell the difference. Translated: The customer service responded quickly and kindly~ The master pressed it very well . Roomy and comfortable, this hot tub is recognized for its jet power and seating versatility including a contoured lounger. We're in our 60s and we have aches and pains, and a massage cost $80 for an hour. It has wonderful accessories that can allow me to get total fitness. With so many options, finding the perfect hot tub can feel overwhelming. Aquatic Fitness. When you're ready, a hot tub or swim spa can be installed in one day. Too many complaints about it. Find the perfect hot tub or spa for your home today! Thank you for taking the time to leave us feedback. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. The company is owned by Brandon . First of all, the so called spa expo is a joke and false advertising. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. Since the very first week there has been a cloudy white film on top of the water . We just looked at it and said that was the one we wanted. Master Spas, the company that claims to be the world's largest swim spa manufacturer and the largest hot tub manufacturer, was founded in 1996. Relax. Legendary performance for those who don't believe in second best. The MP Legend range is strictly luxury, and features four hot tubs with over 59 powerful jets and between five and eight seats. The hot tub dealer located just north of Houston has been pelted with Better Business. The five lightweight hot tubs seat between three and five adults. Water purification system to remove microorganisms and heavy metals. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. Michael Bongiovanni in their official portraits. Their management team has over 100 years of spa manufacturing . The reps from Master Spas were very good. You can find contact information for your local hot tub dealer using our dealer locator. Built in Master Spas Hot Tubs come in a variety of sizes and with noise reduction. 75, Section 2, Hankou St, Wanhua District, Taipei City, TW . It's relaxed us a lot more being able to go out in the hot tub in the evening prior to going to bed. By HDK, March 21, 2007 in Portable Hot Tubs & Spas. High Performance, Air-injected Swim Current, Adjustable Speed. I am a big fan. Master Spas' EcoPur Charge filter only needs to be removed and rinsed before being placed back. 800-860-7727 The price is higher than last year, but it is the same as everywhere else. I was looking for something more on the hydrotherapeutic side of things. HaveFun Spa is a Thai massage therapist located in No. Please call our customer service team, and they will be glad to assist you. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Super value, wonderful therapy. The Master Spas LSX is an awesome tub! I did my research online and I heard a lot of great things about Master Spas and Artesian's. Master Spas I just negotiated (hard), and got the saleman down to just $6,500.00. All of our hot tub, swim spas and portable spas are full of top-of-the-line features and healing hydrotherapy. Know we're always here for you with our valuable online resources, including how-to videos, FAQs, owner's manuals and more. We purchased a LSX in May of 2004 and have the following to report. We can do this with a photo & dimensions or by visiting your backyard. Since Primo closed its doors, the man has not been able to get answers from owner Vince Primo or former office manager Kelsea Smallwood on the whereabouts of his swim spa or the money. It worked out well. Copyright 1997-2023, Ripoff Report. Consumers want to see how a business took care of business. Master Spas swim spas are perfect for customers who want their swim spa to double as a low-impact exercise tool and family pool. ConsumerAffairs is not a government agency. Sold a defective spa. Just like the majority of hot tub brands, Master Spas does not have any upfront costing provided on its website. I was motivated too, so it helped, but he did his job very well. 6 26. Master Spas has excellent quality. That factor alone might be worth the extra money and peace of mind if you have any problems with your unit later but you are still going to pay from $8,000 to $14,000 for a basic, well-made hot tub, and if you start adding extras like stereos, extra jets, or LCD screens, the cost will increase. However, the full Master Spas range just doesnt boast the same numbers of high-end hot tubs as some of the other brands weve reviewed across the best hot tubs (opens in new tab). Contact the company to explore different hot tub options and find local Master Spas dealers. They say you don't need chemicals because of their patented filter. At Master Spas, we make buying a hot tub or swim spa just as relaxing as using one. He gave me the link to the pre-2009 suction covers and I ordered five. Master Spas offers a wide variety of hot tubs and aims to satisfy everyones likes and needs. Shop By Price $$$$$ $$$$ $$$ $$ $ See All; Shop By Size; 1-3 Adults; 4-5 Adults; 6-8 Adults . I'll be sure to update this review should something drastically change. There was steam shooting out the sides like a kettle was boiling!! Creating your dream backyard oasis should be simple. He Uses weather as excuse and his health as excuse to do warranty repairs or any repairs. Hotel. We took care of it, reconditioned it, we cleaned it. He said . Heres how it works. The Master Spas H2X fitness spa can also be used as a hot tub. 2, Report #1253023. I use it four times a week on average, and I like sitting in the lounge chair because that covers my whole body. It has a number and variety of jets and the ability to adjust the pressure from them, and on top of that, its just so nicely made, and such good quality. Plus the jets help massage my back. Wipe it down with a soft cloth and acrylic-friendly cleaner. They've been in business for just over 60 years. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Again? designs make Master Spas hot tubs We're trying to stay active and healthy. Wondering if a report is missing? Applies magnetic therapy to pressure points on the neck and back. Find out more about how we test. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. I'm definitely motivated to work out! Propulsion swim spas with a powerful, smooth current. There are 9 models : The HL 616 and HL 624 each sit up to 3 persons. The company that did the installation is also the company that we hired to do the move, and they did an excellent job. Corporate Advocacy Program: How to repair your business reputation. You can be assured that our selection of Master Spa Legend Series parts, Master Spa Legend Series Control Panels and other replacement parts are of the highest quality! So being able to jump into that right after basketball, it's just wonderful. easy to own. Our electricity and water bill has been off the charts. After getting a bacterial infection my doctor told me to stop using the hot tub. Operating out of a state-of-the-art, 530,000-square-foot manufacturing facility on a 36-acre manufacturing campus . I had a couple issues when I first got it, but the dealer responded very quickly and sent a person in my house. Spring 2012- Spa kept shutting down. This means that you can take a soak without worrying about disturbing any neighbors. Liars! Master Spas hot tub/spa distributors from December 2017 through May 2019 for between about $5000 and $45,000 and about $2 for the valve caps. 2138 W Wisconsin Ave Appleton, WI 54914-3115. Katie is a journalist who covers everything from hobbies to luxury travel and wellness. Swim, jog, walk, and exercise in water without the stress gravity has on your body. Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. This case started as an internal tip from California Energy Commission (Commission) staff. We paid for that. The SimpleSpa Bubble Massage is the cheapest intex hot tub on offer with an MSRP of $824.99, while the flagship model, the PureSpa Jet and Bubble Deluxe Set, is priced at $1,799.99. Literally every other sentence out of the sales guy's mouth was a lie. Neither returned Channel 2'scalls andtexts inquiring about the same. Walk, jog, and exercise in the water without the need for water shoes. This brand started as a company that made fibreglass swimming pools, jeep bodies, and horse therapy units. The reps did a good job, and the spa has everything I wanted. ", "I truly enjoy swimming, stretching, walking against the current, and using the exercise equipment that came with the spa in a much lower-impact environment than at the gym.". One of the LED lights, which hadn't worked properly for about two years (but didn't really bother us) was cracked and leaking. Master Spas. For more results perform a general search for "master spas". You may be able to trade in your used hot tub or get financing to pay for a new one. strict standards for business conduct. Master Spas is committed to providing our customers with legendary support. The quality seems top-notch. Master Spas uses its EcoPur Charge Filtration and Ozone systems in all hot tubs, with optional upgrades to its Mast3rPur System and QuietFlo Water Care System, except in the Clarity line. I love my spa. The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface. Why Ripoff Report will not release author information! The Commission's investigation process identified Master Spas manufacturing and . I bought my Healthy Living Master Spa at The Cedar Park Center Spa Expo in Cedar Park, TX in June 2017. The Judge overseeing this case is Hendee, Chad A. 2242 W Bluemound Rd, Suite A Waukesha, WI 53186. So, I was very pleased. The installation of my spa was easy to schedule. Copyright 2023 Click2Houston.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. They saw the issue. Jacuzzi. Fort Wayne Indiana, Ricks Pool and Spa Ricks Pool and Spas Corona California, Master spas Failure to complete warranty work Fort Wayne Indiana, Master Spas Ron - Hollister Salesman Bait & Switch - False Advertising Ft Wayne, Indiana, MASTER SPA HOT TUB STORE RIP ME OFF FOR $6000.00 DOLLARS Ft Wayne Indiana, Rhiel Supply Ha talk about a disapointment Youngstown Ohio, National Pool And Spa ripoff Went under and my tub was financed for 7400 and gave me to hot tub Eastlake Ohio, Master Spas I've received a check for $2,996.85, said that I won in a British Lotto held in London, England. Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. Thank you so much for the feedback! This is ClassAction.org's current list of open lawsuits and investigations. 5 weeks later, my tub was delivered and I had it setup. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. I went to the dealership today and bought some additional chemicals to maintain it, so we're thoroughly enjoying it. Jetted swim spa for training, fitness, and therapy. The size of the tub as well as the lighting are great. Creating your dream backyard oasis should be simple. photos CONTRIBUTED Master Spas has partnerships with professional athletes, including three-time IRONMAN World Champion Mirinda Carfrae, who is seen in Master Spas' H2X . Copyright 2019 by KPRC Click2Houston - All rights reserved. I've been pretty happy with Im very happy with the tub. According to the lawsuit, Palmetto Bluff's master plan calls for around 4,000 homesites. It did property damage." Energy-efficient and built exclusively in the US, Master Spas hot tubs have the technology and design standard that youd expect from hot tubs built in a US factory. Verdict. Thoroughly rinse any spa pillows and the tub shell. Clarity Spas have a standard limited warranty of one to three years on Master Spas parts. We ordered it on my wifes birthday, which was March 8, and we didnt have the hot tub installed until October 29. we 've had are lsx for 2 weeks and so far its been awsome . Master Spas is one of the few tub companies to use biomagnetic therapy with hydrotherapy for better pain management. The hydro massage sounds great but it's significantly more expensive. Master Spas provides hot tub owners with nationwide customer support through independent dealers, contract service centers and factory support. SPAS UNLIMITED -2151 FM 1960E- Houston Texas 77073281-784-1900 fax 281-784-1885. Get buying tips about Hot Tubs delivered to your inbox. An internet search on Master Spas's website revealed that Aqua Haven, located in Oklahoma City, Oklahoma, was a Master Spas dealer serving Kansas residents. If you're an existing owner and have not done so already, please register your product to better assist us in supporting you. Most Master Spas hot tubs cost between $6,000 and $15,000. the USA, Visit the Michael Phelps Signature Swim Spas website. Shop for your swim spa, your way. Instead, whether the hot tub is entry-level, mid-level, premium or luxury is signaled using a dollar sign rating system. Creating your dream backyard oasis should be simple. There are no bbqs and it's only one brand of spa. The business is listed under thai . The EcoPur Charge system uses copper and zinc to purify the water and filter out dirt and microorganisms. To settle this matter, Master Spas executed a Settlement Agreement with the Commission on October 30, 2017, for $152,500.00. I have many other complaints about this product such as filtration, incorrect information in the Manual, yadda, yadda yadda. We DO NOT remove reports. Updated Jan 3, 2008, 11:52am CST. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. Your passport to relaxation, offering quality and value. The largest spas, seating up to 7 persons, are the HL 7.5 and HL 8.5. this needs to be refunded and a 5 cause of action lawsuit and arbitration is being filed. Price Range: $$ to . File your review. Our factory-direct Master Spa replacement filters are guaranteed to work just as well as your original filters. We choose to offer our customers an unparalleled selection and value from a host of top . This alternative to a pool has benefits for you and your entire family. Open 7 days - Mon 9am-5pm. Master Spas hot tubs will do the trick if youre looking for a mid-level spa, that isnt too basic or too extravagant. We went through three sets of rollers and they're what? Master Spas called the company's downfall the result of "poor management.". It's a good time. We looked at every other competitor before we bought that, and it seemed to be, by far, the best value. Ideal for fitness enthusiasts and therapy seekers. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. Owner Vince Primo told Channel 2's Amy Davis by phone that a series of hardships that began after Hurricane Harvey were insurmountable. 1 review of Master Spas of Toronto "TERRIBLE HOT TUB PERFORMANCE AND SERVICE BY MASTER SPAS I purchased a Premium Micheal Phelps self-cleaning hot tub from Master Spas for my family that was delivered in JULY 2020. Page 40 Press the "jets 3" button once to turn pump 3 on or off. My aching body so appreciates the time spent in this heaven. We found a local Master Spas dealer where we moved to but we found out that our warranty is voided because the spa was moved. I almost don't like it when it gets too hot out because I don't use it as much. I use the spa every day. 260-436-9100. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. The price for each model depends on your location. And we weren't allowed to wet test it. NY 10036. They did not put back the insulation.

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