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meridian illinois member handbook

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View our Frequently Asked Questions page. Copyright 2023 Meridian All Rights Reserved. La llamada es gratis. Provider Network 6 0000067354 00000 n Under our plan, you will have one card for your Medicare and Medicaid services, including long-term services and supports and prescriptions. Meridian Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. You can get this document in Spanish, or speak with someone about this information in other languages for free. The call is free. 2022 Provider Manual (PDF) Meridian Provider Manual Errata Sheet (PDF) Documents and Forms Medical Referrals & Authorizations Pharmacy Billing Mandatory Training Attestation You can enroll in Meridian by contacting Client Enrollment Services for the Illinois Department of Healthcare and Family Services at 1-877-912-8880 (TTY 1-866-565-8576), Mondaythrough Friday from 8 a.m. to 7 p.m. With HealthChoice Illinois, you have a health plan partner to turn to for help. fm.formularynavigator.com,medicare.entrykeyid.com,member.membersecurelogin.com,mmp.ilmeridian.com,findaprovider.mmp.ilmeridian.com,provider.mmp.mimeridian.com, Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, 2022 IL Prior Authorization Fax Submission Forms - Inpatient (PDF), 2022 IL Prior Authorization Fax Submission Forms - Outpatient (PDF), 2020 MeridianComplete Authorization Lookup (PDF), Behavioral Health Discharge Transition of Care Form (PDF), HealthHelp and eviCore Provider Notification (PDF), Primary Care Provider Reassignment Form (PDF), Annual Care for Older Adults (COA) Form (PDF), Breast Cancer Screening Exclusion Form (PDF), Colorectal Cancer Screening Exclusion Form (PDF), Timely Submission of Encounter Data by Medicare-Medicaid Plans (MMPs) to CMS (PDF), Prohibition Billing Dually Eligible Individuals Enrolled in the Qualified Medicare Beneficiary (QMB) Program (PDF), Part D Coverage Determination Request Form (PDF), Part D Redetermination Request Form (PDF), Hospice Information for Medicare Part D plans (PDF), 2021 IL Prior Authorization Fax Submission Forms - Inpatient (PDF), 2021 IL Prior Authorization Fax Submission Forms - Outpatient (PDF), Partnership for Quality (P4Q Program) (PDF), Language Assistance & Notice of Nondiscrimination. Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. ILLINOIS MEMBER HANDBOOK ILLINOIS MEMBER HANDBOOK EFFECTIVE DATE: July 1, 2021 MEMBER SERVICES: 866-821-2308 TTY/TDD: 711 ilmeridian.com ILLINOIS MLTSS 1 Welcome to MeridianHealth Managed Long Term Services and Supports (MLTSS) Welcome to MeridianHealth (Meridian)! With added benefits like support making smart health choices, personal care coordination, 24-hour nursing help line, and more. You will need Adobe Reader to open PDFs on this site. Los representantes estn disponibles para ayudarle de lunes a viernes de 8 a.m. a 8 p.m. Los fines de semana y los das feriados estatales o federales, es posible que se le solicite que deje un mensaje. This site contains various MeridianComplete (Medicare-Medicaid Plan) links and resources. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. 2023 Monday-Friday, 7:00 a.m. to 5:30 p.m. (TTY: 711) Ser vice area . Other pharmacies/physicians/providers are available in our network. Your call will be returned within the next business day. View your Provider Manual, important plan information and more. Meridian will work with you to make sure you get all of the care you need, when you need it. Just call Member Services with your new address. Call MeridianComplete at 1-855-323-4578 (TTY users should call 711), 8 a.m to 8 p.m., seven days a week. See if you qualify, and explore the HealthChoice Illinois advantage. startxref Meridian is for people eligible for both Medicaid and Medicare. If you need help finding a network provider and/or pharmacy, please call 1-855-580-1689 (TTY: 711) or visit mmp.ILmeridian.com to access our online searchable directory. 2390 0 obj <>/Filter/FlateDecode/ID[]/Index[2369 132]/Info 2368 0 R/Length 109/Prev 879097/Root 2370 0 R/Size 2501/Type/XRef/W[1 2 1]>>stream For certain kinds of drugs, you can use the plans network mail-order services. 0000080946 00000 n The Member Handbook, along with your enrollment form, serves asMeridian Medicare-Medicaid Plan's (MMP) contract with you. Out-of-network/non-contracted providers are under no obligation to treat Meridian members, except in emergency situations. The Health Library is a free resource exclusively for MeridianComplete members and providers. 0000002041 00000 n Call, Usted puede obtener gratuitamente este documento en espaol o hablar con alguien sobre esta informacin en otros idiomas. [CDATA[ <<0B5A082EC79D7049BD46C1656B63CA22>]/Prev 539953>> For more information, or to find out how to get enrolled, please contact Meridian at 888-437-0606. Report an address update to HFS online. For more information, call MeridianComplete Member Services or read the MeridianComplete Member Handbook. Su llamada ser devuelta dentro del siguiente da hbil. The call is free. Material ID:H6080_WEBSITE_2023_Accepted_09282022. 3. Meridian Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. The call is free. Meridian The Member Handbook, along with your enrollment form, serves as Meridian Medicare-Medicaid Plan's (MMP) contract with you. Out-of-network/non-contracted providers are under no obligation to treat Meridian members, except in emergency situations. 0000006553 00000 n 0000000016 00000 n 167 0 obj <> endobj This site contains various Meridian Medicare-Medicaid Plan (MMP) links and resources. Check out the, Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, Illinois Client Enrollment Services website, Language Assistance & Notice of Nondiscrimination. Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. You will need Adobe Reader to open PDFs on this site. If your address changes, let us know. On weekends and on state or federal holidays, you may be asked to leave a message. Call Member Services if youd like paper copies of any of these documents. Out-of-network/non-contracted providers are under no obligation to treat Meridian members, except in emergency situations. Language Assistance & Notice of Nondiscrimination, What is covered, including health care services, behavioral health coverage, prescription drug coverage, How to get the care you need, including the rules you must follow, Your rights and responsibilities as a member of our plan. 0 La llamada es gratis. You can get this document for free in other formats, such as large print, braille, or audio. It will also explain our responsibilities to you, as well as outline the following details: Find a doctor, explore coverage, review documents and much more. Los representantes estn disponibles para ayudarle de lunes a viernes de 8 a.m. a 8 p.m. Los fines de semana y los das feriados estatales o federales, es posible que se le solicite que deje un mensaje. You are leaving this website to go to a website managed by a contracted company, which provides service on our behalf. Learn more about how being a Meridian provider benefits you. Llame al 1-855-580-1689 (los usuarios de TTY deben llamar al 711). 0000017969 00000 n 199 0 obj <>stream 0000010510 00000 n We can connect you with support, services, and even rewards. The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. Be sure to read your Meridian Member Handbook and keep it handy. For a more comprehensive description of the plan benefits, please refer to your Member Handbook which can also be found on this page. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. Download the Member Handbook(PDF). If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.mi@mhplan.com. 2021 Member Handbook Illinois Counties: Cook, DuPage, Kane, Kankakee, Lake, Will . It will also explain our responsibilities to you, as well as outline the following details: This site contains various Meridian Medicare-Medicaid Plan (MMP) links and resources. window.location.replace("https://mmp.ilmeridian.com/member/benefits-coverage/whats-covered/member-handbook.html"); If your pregnancy is at high risk, we may call you. Other pharmacies/physicians/providers are available in our network. 0000047422 00000 n For more information contact the plan or read the Meridian Member Handbook. Meridian Member Services . The right care for you. The benefit information is a brief summary, not a complete description of benefits. If you wish to stay on this website, please click Cancel. The call is free. A certificate of coverage (COC) tells you what to expect from your healthcare plan. The benefit information is a brief summary, not a complete description of benefits. Call 1-855-580-1689 (TTY: 711). The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. You can enroll in Meridian by contacting Client Enrollment Services for the Illinois Department of Healthcare and Family Services at 1-877-912-8880 (TTY 1-866-565-8576), Monday through Friday from 8 a.m. to 7 p.m. hKq?wNe?t!ARk;v6[IqK,h!i2jLnn}>^| ! It outlines services and benefits that areand are notcovered. On weekends and on state or federal holidays, 0000040678 00000 n %PDF-1.7 % For more information contact the plan or read the Meridian Member Handbook. Your call will be returned within the next business day. Its full of tips and resources for pregnant members and new parents. You've got questions and we've got answers. Meridian will help make your Medicare and Medicaid benefits work better together and work better for you. Each link will open a new window and is either a PDF or a website. This is not a complete list. You can make an appeal if you disagree with our verdict. For a more comprehensive description of the plan benefits, please refer to your Member Handbook. 167 33 Each link will open a new window and is either a PDF or a website. The Personal Wellness Assessment is a short form about you and your health journey. JB Pritzker, Governor Theresa Eagleson, Director. It will also explain our responsibilities to you, as well as outline the following details: 0000014634 00000 n At the right time and place. This handbook will help you understand your coverage. Usually a mail-order pharmacy order will get to you in no more than 5 days. 0000001774 00000 n trailer You can join our Start Smart for Your Baby program. fm.formularynavigator.com,medicare.entrykeyid.com,member.membersecurelogin.com,mmp.ilmeridian.com,findaprovider.mmp.ilmeridian.com,provider.mmp.mimeridian.com, Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, 2022 Annual Notice of Changes - English (PDF), 2022 Notificacion Anual de Cambios - Spanish (PDF), 2023 Annual Notice of Changes - English (PDF), 2023 Notificacion Anual de Cambios - Spanish (PDF), Language Assistance & Notice of Nondiscrimination, What is covered, including health care services, behavioral health coverage, prescription drug coverage, How to get the care you need, including the rules you must follow, Your rights and responsibilities as a member of our plan. Visit your Member Portal or call Member Services. Download the free version of Adobe Reader. %PDF-1.4 % This is not a complete list. The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. Meridian Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. More information is in your Member Handbook(PDF). With added benefitslike supportmakingsmart health choices, personal care coordination, 24-hour nursing help line, and more. 0000046386 00000 n +t x1Rdt!v8,1{1"sAS*.~Y|U:d\e6qXaI1,JSh\0y7x'zz|:nY\bnLM H\Bd ;,|Xt$Au*5Ndt:|_bLR[QcO?#VJ2VH n6 (_`/}^v}~/ OZ1?.9H Pl;-wrZi}wSzpibGlU}~/r B5[AuJL~2P1W^ j}Y@5( ?d Youll tell us about any health conditions, recent hospital visits, medications, and more. Important Phone Numbers & Contacts In an Emergency 911 Meridian Member Services 866-606-3700 We are excited to share that MeridianCare, a WellCare company, is changing its name to WellCare, effective January 1, 2020! 0000040481 00000 n A grievance is a complaint about a provider or about the quality of care or services you received. You can also visit the Illinois Client Enrollment Services website. The List of Covered Drugs and/or pharmacy and provider networks may change throughout the year. 0000041668 00000 n 2500 0 obj <>stream The call is free. Los representantes estn disponibles para ayudarle de lunes a viernes de 8 a.m. a 8 p.m. Los fines de semana y los das feriados estatales o federales, es posible que se le solicite que deje un mensaje. Meridian covers all counties in Illinois. For more information contact the plan or read the MeridianComplete Member Handbook. Download the Member Handbook (PDF). Open Enrollment 6. Add a New Provider or Term an Existing Provider, Make a Change to an IRS Number or NPI Number, IMPORTANT NOTICE TO PROVIDERS REGARDING THE PURCHASE, BILLING AND ADMINISTRATION OF J CODE DRUGS IN THE OFFICE AND OUTPATIENT FACILITY SETTING, MeridianHealth Provider Information Regarding System Updates Effective July 1, 2021, Meridian Clinical Policy Readmission Review, Meridian of Illinois Announces Provider Relations Team Reorganization, Meridian of Illinois Partners with Jeremiah Development for LOVE Rockford Event, UPDATE PRACTICE INFORMATION USING THE MERIDIAN PROVIDER UPDATES TOOL, SUPPORT & RESOURCES FOR THOSE IMPACTED BY THE HIGHLAND PARK TRAGEDY ON JULY 4, Personal Wellness Assessment: English (PDF), Personal Wellness Assessment: Spanish (PDF), Member Notification of Pregnancy form(PDF), Meridian Managed Long Term Services & Supports Plan, Or if you receive the form by mail, complete it and send it back to us in the perpaid envelope. Material ID:H6080_WEBSITE_2023_Accepted_09282022. Member ID Cards 5. It will help you get the care you need. This way, we can connect you with the right care. Monday-Friday, 8 a.m. to 8 p.m. CST The benefit information is a brief summary, not a complete description of benefits. You can also file a grievance or appeal on the phone by calling Member Services or in writing via mail or fax. MeridianHealth is now Meridian! You will need Adobe Reader to open PDFs on this site. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. 0000001708 00000 n On weekends and on state or federal holidays, you may be asked to leave a message. 0000025980 00000 n Want a paper copy? For more information contact the plan or read the Meridian Member Handbook. If you are using a Meridian provider, you will not have to pay a plan premium, deductible, or copay. 0000067553 00000 n It explains the medical, dental, vision, and pharmacy services that are covered by your plan. Other pharmacies/physicians/providers are available in our network. Your call will be returned within the next business day. Su llamada ser devuelta dentro del siguiente da hbil. Download the Member Handbook (PDF). https://www.illinois.gov/hfs/healthchoice/Pages/HealthPlans.aspx, https://www.illinois.gov/hfs/healthchoice/reportcard. 0000068680 00000 n Please turn on JavaScript and try again. With HealthChoice Illinois, you have a health plan partner to turn to for help. fm.formularynavigator.com,medicare.entrykeyid.com,member.membersecurelogin.com,mmp.ilmeridian.com,findaprovider.mmp.ilmeridian.com,provider.mmp.mimeridian.com, You are now able to view your health information from a third-party app on a mobile device or PC! If you have any questions, call Meridian Member Services toll-free at 866-606-3700. It will also explain our responsibilities to you, as well as outline the following details: The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes that occurred from one year to the next. Your Member Handbook is a great resource if you have any questions or just want to learn more about your coverage. 2369 0 obj <> endobj It also explains how to find care and how to earn rewards. This is not a complete list. We will send you a notice before we make a change that affects you. With our Medicare-Medicaid Plan (MMP) youre getting: An assigned care manager to help answer questions and coordinate your care. 866-606-3700 . 0000021917 00000 n Monday-Friday, 8 a.m. to 8 p.m. CST You will be able to work with one health plan for all of your health insurance needs. For example, we may not approve your providers request for a certain drug. If you wish to stay on this website, please click Cancel. Call 1-855-580-1689 (TTY: 711). On weekends and on state or federal holidays, you may be asked to leave a message. 1-855-580-1689 (TTY 711) Your handbook is full of important information about your health care and Meridian. Limitations, copays, and restrictions may apply. 0000041209 00000 n Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. Complete the Member Notification of Pregnancy(PDF) form in the Member Portal. Each link will open a new window and is either a PDF or a website. The Provider Manual has everything you need to know about member benefits, coverage, and provider guidelines. We want you to be happy with your healthcare services. Want a paper copy? You can get this document for free in other formats, such as large print, braille, or audio. HFS sends paperwork in the mail that you need to renew your Medicaid coverage. All Rights Reserved. This site contains various Meridian Medicare-Medicaid Plan (MMP) links and resources. Out-of-network/non-contracted providers are under no obligation to treat MeridianComplete members, except in emergency situations. Language Assistance & Notice of Nondiscrimination. Our Population Health Management Programs are offered to Meridian members and designed to improve your overall health and quality of care. Meridian Want a paper copy? When you go to file, youll want to write when and where the incident took place, and what happened. It will also explain our responsibilities to you, as well as outline the following details: The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes that occurred from one year to the next. 0000000956 00000 n Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. MeridianComplete is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.il@mhplan.com. Click the link below to view or save a copy. Llame al. Looking for your plan home page or interested in becoming a member? There are a few ways to complete the form: We want you to have a safe, healthy, and happy pregnancy! The Member Handbook, along with your enrollment form, serves as MeridianCompletes contract with you. It also explains how to find care and how to earn rewards. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. MeridianComplete (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Michigan Medicaid to provide benefits of both programs to enrollees.

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