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Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. Will never do business with them again. Stewart is an expert at this and he has an amazing amount of knowledge. When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. Petro has always been dependable. I used Petro Home Services to install two toilets. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. I had to call every time to get it. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. Maspeth, NY 30d+. I've been happy with them. $60K-$65K Per Year (Employer est.) Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. heating & air conditioning/hvac, plumbing, heating oil companies. K.W. We offer everything from home safety to energy saving tips. Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. Our educations resources are focused on home services, including generators, safety tips, He was very professional and was able to asset the situation and solve it quick. Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. I was with them for 12 years. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Copyright 2022 Consumers Unified LLC. Snaps (money) on the petro(l) (gasoline). They have been servicing our house for 20+ years. All backed by around-the-clock are looking for before you even pick up the phone. 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. They're reliable. Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). Company said definitely in 2 days and broke that also. Star Gas Partners LP said that another reason for Petro's financial difficulties . I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. Their payment posting is very inaccurate. I was instead met with rude remarks and no solution. First, you have the variable plan which fluctuates with market conditions and offers no price protection. Not only was he courteous and very knowledgeable about the problem, but he was also able to Come May I receive a bill for just under $2000. 7 Where are the petrol stations owned by Shell? Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. David Westin speaks with top names in finance about the week's biggest issues on Wall Street. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business There are many local companies out there does that. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Punctual arrival, no-nonsense work, and good cleanup after. Petro has installed a new furnace and hot water heater over the last couple of years. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. Petro Home Services. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. indoor air quality, and more to improve your lifestyle. Put $0 down on the latest energy-efficient systems. That's peace of mind. When autocomplete results are available use up and down arrows to review and enter to select. THEY'RE BAD BUSINESS!! Who is the CEO of Petro home services? Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. When autocomplete results are available use up and down arrows to review and enter to select. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. Ran out of heating oil in new home on a Sunday in December. I have not heard from him yet. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Stay away from Petro. I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. Where are the petrol stations owned by Shell? All Rights Reserved. The finished basement smell terrible as well. While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. time, or property do not do business with Petro. Was told the tech would be out to today. Data Provided by Refinitiv. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. . Customer Service Supervisor. Do not use them!! There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. TERRIBLE!!! All Rights Reserved. Love that Petro has great people working for them. They were competitive in cost and did an excellent job. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. How could it be ok before and then not after. Talked to them on the phone (twice). Yes, Petro Home Services offers emergency services. BBB Business Profiles may not be reproduced for sales or promotional purposes. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. Copyright 2000 - 2023 Star Group, L.P. | They are always professional. And that's the Petro promise. Although I signed with them in November I had my first delivery 1-11-22. BBB Business Profiles are subject to change at any time. Unsubscribe easily. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I called 800-645-4328 but not working number. Star is the nation's eighth largest retail propane distributor, serving approximately 200,000 customers throughout the Midwest and Northeast. Exceeded my expectations! I have no hesitation using them again. I am told someone will have to call me to do this. Category heating & air conditioning/hvac, heating . We use cookies to ensure that we give you the best experience on our website. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Automatic heating oil delivery and emergency service, Heating oil pricing plans to help manage heating costs, Equipment installation and repair services of systems from all leading brands, Special offers on new, energy-efficient heating systems, Installation, service and repair of central air and ductless mini-split AC systems from all major brands, Special offers on new, energy-efficient AC systems. Service call was under contract so no charge for the call. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. DON'T USE Petro. Your home is one of yourmost valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. They called at 2:30, said they had one stop before me and would be here around 3:30. . Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". This business is in an industry that may require professional licensing, bonding or registration. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. Would be there on Tuesday, cancelled again. I did notice that if you were more than 60 days late then they hold your oil for ransom. It is derived during fractional distillation process and has a translucent liquid form. Talking with the customer rep her best response was their oil is SUPERIOR than most company. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). Our experts make it their mission to understand your home and the people in it. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. They are very reliable and prompt when there is a problem. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. We value your privacy. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. Petro Home Services. I have a gas burner service contract with petro and have several repairs done through the years. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. BBB Business Profiles generally cover a three-year reporting period. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. Why is Petro Oil So Expensive It all comes down to the plans that they are offering their customers actually. How do I know I can trust these reviews about Petro? Find your local office: See what services and offers are available in your area. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. I left the company. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. This was the ceiling price we were quoted in summer 2022. As a matter of policy, BBB does not endorse any product, service or business. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. It did not make sense since there was no problem before his arrival. Thank you, you have successfully subscribed to our newsletter! Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . Minimum 15 minutes delayed. We offer everything from equipment installation, to repairs and replacements. In these early days, we were a team of four employees learning the ropes and building expertise. They do the job correctly. They have not kept their word and they care nothing about the time they make you wait. 11/27/2018. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Regards, Petro Home Services. Robinson Pump Service Ltd. joined the Petroservice family. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. Don't renew your contract with Petro. Just got oil delivery. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. $38.21 Per Hour (Employer est.) I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. Get oil when you need them without contract. Woodbury, NY Easy Apply 19d. Natural gas services: use natural gas in your home? round. Service Technician. ConsumerAffairs is not a government agency. Had our heat back in no time. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! No, Petro Home Services does not offer a senior discount. I signed up for oil delivery in December as a new customer. Why does my dog like to lay on my side of the bed? Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. And that's the Petro promise. How to Market Your Business with Webinars. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. It was an electrical connection that was causing my lack of heat. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. When autocomplete results are available use up and down arrows to review and enter to select. I have fairly new furnace. They are definitely over priced even when you're locked into a contract with them. I used Petro Heating and Air Conditioning Services to fix something. Disclaimer. Find your local office: See what services and offers are available in your area. Hence the high price. However, each month marked subtle changes to the price a consumer will pay. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. Petro staff is always courteous, professional and does the job right the first time. Get buying tips about Utility Companies delivered to your inbox. For example, in February, the cost was $3.20, and in October, it was only $2.90. No, Petro Home Services does not offer free project estimates. Put $0 down on the latest energy-efficient systems. I am on my 3rd day with no heat or hot water with pneumonia. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. Please potential customer of Petro do not use this company. An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Why fireplace safety and cleaning your chimney matters.

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