staysure customer serviceaverage 20m sprint time 15 year old
I could put it down racism but overall they are just a horrible company who treat people bad. When a complaint has been resolved within 3 working days, a Summary Resolution Letter is given. The HR Team. Offer comprehensive training to fullfill the role. Wife initaily refused to go but i pursuaded her to go if a friend could take my place. Warm regards,Emma, Dear Alan Gregory,Thank you for your 5 star review. left: 0 !important; We're very proud of the people that work in the business and recognise it's great people that make a great organisation. Consumer guides, newsletters, surveys and more! - Sunday: 10am - 4pm. dealt with it promptly and courteously. I have passed your review onto ERV and have asked them to respond to your complaint as soon as possible. Still requesting further information whilst she was on her death bed. Worst company I have worked for and hope people take this review in and understand you will be another number. Av. If you help a customer who has been mis-sold a policy or another agent has made an error on a policy and you have to cancel a policy to help them, your bonus gets cut. Staysure. Our training programme is open to anyone interested in developing their career and were sorry you felt unable to engage in this. achieve performance targets across their product portfolio. We strive to provide the best support and benefits we can for our people and appreciate your feedback on your experience with us and wish you success in your future career. We have an exciting new initiative that will launch next year which reflects the feedback weve received so far. Kind regards Ross Customer Service Manager. a:visited, Glassdoor has 114 Staysure reviews submitted anonymously by Staysure employees. Anyone can write a Trustpilot review. font-family: "Montserrat" !important; No progression here unless your good friends with the senior management. https://www.staysuregroup.co.uk/ Industries Insurance Company size 501-1,000 employees Headquarters Northampton Type Privately Held Founded 2004 Locations Primary Bedford Rd Britannia House 3-5. I tried three times and received a message that there was something wrong but no explanation on what the problem was. I received compassionate leave for the funeral and was told to use my holiday for any other days I needed to grieve. Our pay and reward package is regularly reviewed too so that we remain competitve in the market and provide our team members with a good deal. The woman who answered my call was courteous, apologetic for an error that was not her fault (i.e. If you need to cancel your policy please click here. } Weve helped millions of people find a resolution. Dear GayeThank you for your review.I am very sorry to hear that the service that you received was not to our usual high standards.I have requested the documents be sent to you via post. your insurance policy. your insurance policy. Date of experience: March 13, 2016 But the actual service once connected to an agent was excellent. - Email address - Full name - Telephone no. I was able to buy the policy only by starting afresh with a new email address and not creating an account. 28703 San Sebastin de los Reyes .blog-header h2 a {} Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. .wsite-menu-default a {font-weight: bold !important;text-transform: none !important;letter-spacing: -1px !important;} My mum had a fall abroad and broke her neck. Warm regards,Katie, Have not had to claim yet so experience limited but arranging insurance was easy and efficient, Dear Keith Bardon,Thank you for taking the time to leave your review.We are pleased that you found the service efficient and easy.Thank you for choosing Staysure.Warm RegardsJae. The process to get the policy on my smartphone is too convoluted - passwords etc. Have you been complained about? We are always striving to improve and welcome our employees' feedback whether it's on forums like this or in our all-employee events, like our Townhalls. Outright being lied to didnt help either. Please can you email complaints@staysure.co.uk with your contact details in order for us to investigate your complaint further. We are so pleased to hear that you are happy with the service and our staff were so helpful and friendly.Thank you for choosing Staysure. .wsite-elements.wsite-not-footer:not(.wsite-header-elements) h2, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-long .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-large .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-small .product-title, #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {font-style:normal !important;letter-spacing: 1px !important;} Check out what 241,874 people have written so far, and share your own experience. Were available during the following times: Information provided by various external sources. Opportunity to express yourself and share thoughts and ideas. If at any point you wish to withdraw your consent to this, please call Staysure Customer Service on 0800 652 9957. _W = _W || {}; _W.securePrefix='www.aspokesmansaid.com'; _W = _W || {}; Staysure Expat, - Saturday: 9am - 5:30pm The HR Team. The operative on the phone was superb and I thank her for guiding me so expertly through the process. We also ensure all reviews are published without moderation. _W.isCheckoutReskin = false; Ensuring our team members are happy is a priority for us and we recognise the importance of a good balance between home and work. } Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. We will do everything possible to ensure that you receive a high standard of service. _W.setup_model_rpc({"rpc_namespace":"_W.CustomerAccounts.RPC","model_namespace":"_W.CustomerAccounts.BackboneModelData","collection_namespace":"_W.CustomerAccounts.BackboneCollectionData","bootstrap_namespace":"_W.CustomerAccounts.BackboneBootstrap","models":{"CustomerAccounts":{"_class":"CustomerAccounts.Model.CustomerAccounts","defaults":null,"validation":null,"types":null,"idAttribute":null,"keydefs":null}},"collections":{"CustomerAccounts":{"_class":"CustomerAccounts.Collection.CustomerAccounts"}},"bootstrap":[]}); Dear Al,Thank you for leaving a 5 star review.We are pleased you found our website easy to use and the prices reasonable.Thank you for choosing Staysure.Warm RegardsJae. However, if you do need to claim as I did following the unexpected death of my father 3 days before my planned holiday, then that's where the customer service ends. Sales Team 0800 054 2267 Opening times Customer Services 01604 552925 Opening times Be covered in minutes Get Quote My Staysure Travel Insurance Other Products Why Staysure Claims Lifestyle Help [{"id":"572543938531348002","title":"Vehicle Insurance","url":"vehicle-insurance1.html","target":"","nav_menu":false,"nonclickable":true},{"id":"421888024580954800","title":"Energy","url":"energy.html","target":"","nav_menu":false,"nonclickable":true},{"id":"619399134206047953","title":"Home Insurance","url":"home-insurance.html","target":"","nav_menu":false,"nonclickable":true},{"id":"680077050233375796","title":"Pet","url":"pet.html","target":"","nav_menu":false,"nonclickable":true},{"id":"237491980184033506","title":"Travel","url":"travel.html","target":"","nav_menu":false,"nonclickable":true},{"id":"270266423859338210","title":"Kelvin MacKenzie","url":"kelvin-mackenzie.html","target":"","nav_menu":false,"nonclickable":true},{"id":"431466404164604185","title":"Shopping","url":"shopping.html","target":"","nav_menu":false,"nonclickable":true},{"id":"834396131212916311","title":"Your Complaints","url":"your-complaints.html","target":"","nav_menu":false,"nonclickable":true}], Then transferred again and was not listened to about what I wanted.i phoned again a while later and bought a single trip policy at a higher price that I was quoted first time. My Staysure Access your policy documents Update traveller details Renew your policy with ease Manage payment options Create your My Staysure account, or login here. +1 833 780 0661, Britannia House,3-5 Rushmills Business Park,Bedford Road,Northampton,NN4 7YB, For complaints regarding the policy sale and service, Please email us at complaints or call us on +34 952 010 024. Chased and chased and chased to pay. If you need to cancel your policy please click here. Also I was told inaccurate information about my first request. Our bonus scheme is one of the areas we review frequently to ensure it consistently awards our agents that deliver the best service to our customers and like yourself, the majority of our agents achieve this every month. Dear Anne Parry,Thank you for your 5 star review. Interview. They were no help at all. } {"navigation\/item":"
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